Privacy policy

 

Privacy Policy

This Privacy Policy describes how oakandivoryphotoco.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have any questions, need more information about our privacy practices, or would like to file a complaint, please contact us at:

📧 Email: contact@oakandivoryphotoco.com

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interactions with the Site, and the information needed to process your purchases of custom photo magnets. We may also collect additional information if you contact us for customer support. Any data that can be used to identify you is considered “Personal Information.”

Device Information

  • Purpose of Collection: To display the Site properly and optimize performance using analytics.

  • Source: Collected automatically through cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with Shopify (our e-commerce platform).

  • Personal Information Collected: Web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interactions with the Site.

Order Information

  • Purpose of Collection: To process and fulfill orders, handle payments, ship products, provide confirmations, communicate with you, screen for fraud, and offer marketing relevant to photo magnet products.

  • Source: Collected directly from you.

  • Disclosure: Shared with Shopify and relevant shipping/payment partners.

  • Personal Information Collected: Name, billing and shipping addresses, payment info (e.g., credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of Collection: To assist with questions or order issues.

  • Source: Provided by you when contacting us.

Sharing Personal Information

We share your Personal Information with service providers to help us operate our business, including:

  • Shopify, our store host and order processor. Learn more here: Shopify Privacy Policy

  • Legal or regulatory authorities if required to comply with laws or to protect our rights.

Behavioral Advertising

We may use your Personal Information to serve you relevant ads or email offers based on your activity on our Site. For example:

  • We use Google Analytics to understand customer behavior. Learn how Google uses your data here.

You can opt out of targeted advertising using:

SMS Marketing & Cart Reminders

Our Site uses cookies to help track cart activity. If you opt in to receive SMS messages, we may send cart reminders or updates based on your behavior (e.g., abandoned cart notifications).

Third-Party Data Sharing (SMS)

We do not share your SMS consent or opt-in data with unaffiliated third parties for non-service-related purposes. This complies with wireless carrier guidelines and privacy laws including the GDPR and CCPA.

Do Not Track

We do not alter our data collection practices when a “Do Not Track” signal is received from your browser.

Changes to This Policy

We may update this Privacy Policy periodically for legal, operational, or regulatory reasons. Please review it regularly for any changes.

Complaints

If you have concerns about how we handle your data, please email us at contact@oakandivoryphotoco.com. If you're not satisfied with our response, you may also contact your local data protection authority.