Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Oak & Ivory Photo Co. Throughout the site, the terms “we”, “us” and “our” refer to Oak & Ivory Photo Co. Oak & Ivory Photo Co. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing custom or ready-made photo magnets from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or linked. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.
Please read these Terms carefully before using our site. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.
We may update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell custom and pre-designed photo magnets online.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding payment information) may be transferred unencrypted across various networks. Credit card details are always encrypted during transfer.
You may not reproduce, duplicate, sell, resell, or exploit any portion of our service or content without express written permission.
CUSTOM ORDERS & PRODUCT INFORMATION
Due to the personalized nature of our photo magnets, please review all designs and text carefully before placing your order. You are responsible for uploading accurate and appropriate content.
We reserve the right to reject orders containing copyrighted or inappropriate material.
Color, clarity, and layout of final magnets may vary slightly due to printing processes and material differences. By placing an order, you accept these minor variations as part of the handmade/custom process.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or limit any order. We may cancel or adjust quantities at our discretion. In the event of a change or cancellation, we will attempt to notify you via the contact information provided.
You agree to provide current, complete, and accurate purchase and account information for all orders, and to keep your account updated to ensure proper processing and delivery.
For more information, please refer to our [Refund & Returns Policy].
RETURNS AND REFUNDS
Due to the customized nature of our products, all sales are final unless an item arrives damaged or defective. If there is an issue with your order, please contact us within 7 days of delivery with photos and a description of the problem.
Refunds or replacements for damaged items are subject to our review and discretion.
USER SUBMISSIONS
Any creative content you submit (e.g., feedback, photos for product use, testimonials) may be used by us for marketing, advertising, or promotional purposes without compensation. By submitting, you affirm you own or have rights to the content.
You agree not to upload offensive, illegal, or infringing content.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our [Privacy Policy].
ERRORS AND INACCURACIES
Occasionally, there may be information on our site with typographical errors or omissions related to pricing, product descriptions, availability, or shipping times. We reserve the right to correct such errors at any time without prior notice.
PROHIBITED USES
You are prohibited from using the site or content for unlawful, abusive, or harmful activities, including uploading malicious content, violating copyright, harassing others, or interfering with website functionality.
We reserve the right to suspend or terminate your access for any prohibited behavior.
INDEMNIFICATION
You agree to indemnify and hold harmless Oak & Ivory Photo Co. and its affiliates from any claims, damages, or expenses resulting from your use of the service, your breach of these Terms, or your violation of any third-party rights.
CHANGES TO TERMS
We may update these Terms at any time. Please check this page periodically for changes. Continued use of our website after any updates constitutes acceptance of the revised Terms.